Beta terms and privacy

Operator and pilot summary

Operator

Chris, UK sole trader

Service address

20 Wenlock Road, London, N1 7GU

Contact

chrisadolphus.work@gmail.com

Platform price

No platform transaction fee. Optional paid inbox plans are priced separately; Stripe processing fees apply.

Payments

Buyers pay online through Stripe to the Seller’s connected account. Stripe processes payments and bank payouts; DropKitchen does not receive or hold the funds.

Beta Terms — Stripe payment update

For new orders, Stripe is the only payment method. Sellers can skip payment setup and publish a Drop, but buyers cannot order until Stripe enables payments and the Drop’s ordering window is open.

Stripe processes payments directly on the Seller’s connected account and pays out to the bank account the Seller supplies to Stripe. Sellers must accept Stripe’s applicable agreement during Stripe onboarding. Stripe processing fees, payout availability and verification requirements are governed by that agreement.

The Seller remains responsible for their products, fulfilment, refunds and payment disputes. Sellers initiate card refunds and respond to disputes in their Stripe Dashboard. DropKitchen receives payment status updates; status changes may take time to appear. Publishing does not guarantee Stripe approval or payout timing.

Orders originally placed by bank transfer or pay at collection retain their original method and instructions. Their historical payment and refund procedures remain in the archived policy pack. Buyers should follow the instructions on their signed-in order page.

The archived policy pack continues to describe the beta’s other terms. This payment update takes precedence over its bank-transfer-only statements for new orders.

Privacy Policy — Stripe payment update

Stripe collects payment details and Seller verification information through its payment and onboarding forms, including bank and identity details it requires. DropKitchen does not collect or store card numbers or Stripe identity documents.

DropKitchen shares the order amount and payment identifiers with Stripe and stores connected-account identifiers, capability and verification status summaries, and transaction, refund and dispute status to operate checkout, reconcile orders and protect fulfilment. These records are linked to the Seller or order.

Stripe explains its handling of information in the Stripe Privacy Policy. The archived policy pack describes DropKitchen’s other data uses, retention and contact routes.